About Hello Cleaners
About Hello Cleaners, Professional Cleaners Since 2016
Hello Cleaners is part of Hello Services Ltd. We clean homes and rentals across the UK, with vetted, insured teams and fixed prices.
- 31,487jobs completed
- 6,919positive reviews
- 72active teams
- 72 hrsfree re-clean window
Our story
From one end of tenancy clean to 31,487 jobs
Our first job was a 5-bed end of tenancy clean in June 2016. Since then we have completed 31,487 jobs on record, from flats to family homes.
End of tenancy cleaning is one of our most booked services, with 14,990 jobs. One-off deep cleaning has 10,657, carpet cleaning 12,372 and oven cleaning 7,418. Appliance cleaning is the largest line at 15,712, because it is often added to other bookings.
Hello Cleaners is part of Hello Services Ltd. We work across England, Wales and Scotland. We are open Monday to Sunday: Monday to Saturday 7:00 am to 8:00 pm and Sunday 8:00 am to 6:00 pm.
How we work
What you can expect from us
Vetted and insured
Every cleaner is vetted and fully insured.
Everything supplied
Our teams bring all products and equipment.
Free re-clean
Tell us within 72 hours and we will put it right at no cost.
Fixed prices
The price is confirmed on your quote. There is no deposit.
Easy to book
Book online or get a free quote. Or call us, Monday to Sunday.
Nationwide
72 active teams across England, Wales and Scotland.
Our work in numbers
Jobs by service
Jobs completed since 2016 from our Jobber records. One booking can include several services, so the bars add up to more than 31,487.
Over the years
Jobs by year
Our records for 2022 are incomplete (only 20 jobs on file), so 2022 is left out of the chart. 2023 is partial and 2026 is the year to date. Years before 2019 are not shown.
When people book
Busiest months and days
Share of jobs by month, from 2024 and 2025. August and September are the busiest at 10% each.
Share of jobs by weekday, all years. Friday is the busiest at 18%. Sunday is the quietest at 8%.
Where we work
Where most of our jobs are
Jobs by area from our records. London covers all London postcode areas plus nearby areas such as Kingston, Croydon and Twickenham.
See cleaning services across the UK for the areas we cover.
Our teams
72 active teams, each covering 25 miles
We work through local teams. We have 72 active teams, and each one covers up to 25 miles around its base. We have 35 teams near Brighton, Edinburgh and Lincoln. A local team means shorter travel and people who know your area. See professional cleaning services across the UK to find your area.
Repeat customers
Customers who come back
We have worked for 23,396 clients. Of these, 2,769 booked more than once. If you like a clean, you can book the same service again whenever you need it.
Reviews
What customers say
We have 6,919 positive reviews: 2,680 on Trustpilot, 963 on Google and 3,276 from our own customer surveys. Read customer feedback.
Hello Services Ltd
The company behind Hello Cleaners
Hello Cleaners is a brand of Hello Services Ltd. Our office is at 46 Harvey House, Green Dragon Lane, Brentford, TW8 0DJ. You can call us on 020 8124 1823 or email info@helloservices.co.uk.
Hours: Monday to Saturday 7:00 am to 8:00 pm, Sunday 8:00 am to 6:00 pm.
Pricing
How we price
Our prices are fixed nationally, so the same job costs the same wherever you are. For example, end of tenancy cleaning starts from £155 for a studio and £200 for a 1 to 2 bedroom property. The final price is confirmed on your quote. There is no deposit. See all prices.
Our promise
What we promise
- 72-hour free re-clean. If something is missed, tell us within 72 hours and we will re-clean it free of charge.
- Cancellation. Free with 24 hours or more notice. With less than 24 hours notice, 50% of the total is charged.
- No deposit. There is no deposit to book.
Knowledge hub
Guides from our job records
We publish guides built from our own jobs. Start at the blog, or go straight to a guide:
FAQ
About us questions
How long has Hello Cleaners been trading?
We have been cleaning since 2016. Our first job was a 5-bed end of tenancy clean in June 2016.
Are your cleaners vetted and insured?
Yes. Every cleaner is vetted and fully insured.
Do your cleaners bring their own products?
Yes. Our teams bring all products and equipment.
Where do you work?
We work across England, Wales and Scotland. We have 72 active teams, and each covers up to 25 miles from its base.
Do I pay a deposit?
No. There is no deposit.
What is your cancellation policy?
Cancellation is free with 24 hours or more notice. With less than 24 hours notice, 50% of the total is charged.
Ready to book your clean?
Book online in a couple of minutes, or get a free, no-obligation quote.