Carpets always come under scrutiny from landlords/letting agents. Carpet cleaning is one of the hardest jobs to tackle, but the best way to do it is to hire a carpet cleaning machine. Thoroughly vacuum all carpet edges Move furniture and vacuum underneath Steam clean, if possible Try hand-washing stains if a carpet cleaning machine is not available

We are the only company in the UK with the most areas covered. With over 100 cleaning teams in the country we can cover 95% of UK urban areas. Check our coverage to find out more 

No, all products, materials and equipment provided by us

When you move out from a rented property your required to have the property professionally cleaned by professional cleaners, this will enable you to get your deposit back from the deposit protection scheme.

Yes, you do need perform a professional cleaning throughout the property you have rented out, whether you’re going to rent out the property or you’re a tenant then you do need to have the house professionally cleaned. 

We can guarantee is its regarding the cleaning service, so if the landlord or estate agent is not happy with the cleaning service we can go back to do further cleaning with no extra cost, but we cannot guarantee deposit back if you have damaged something or if its unrelated to the cleaning. 

With a standard end of tenancy cleaning price or service only windows from inside are cleaned, so if you need windows to be cleaned from the outside as well then you need to request this an additional service, so yes, we do clean outside windows as well

With a standard end of tenancy cleaning where kitchen is included, oven cleaning is also provided, so yes, we do perform a deep clean in the oven.

We don’t require a deposit to book our cleaning service, however you can put a deposit towards the booking if you like, or you can book the service in advance with full payment paid.

If you cancel the booking giving us 24-hour notice, then there is no cancellation fee. However, if you cancel the job within 24 hours then there is 30% cancellation fee.

It really depends on the size of the property and the condition of the property, based on our average time taken per job last year is 4.8 hours, however some property can take the whole day if it’s a hug property, but one thing we can be a sure of is that no properties will take more than a day.

We are quite flexible when it comes to booking and short notice, giving us enough notice is always good, however we can still do short notice and same day cleaning and we do prefer few days’ notice.

All our cleaners can speak English, we do have cleaners whom are not English native speakers and there could be some lack of understanding sometimes.

Yes we are VAT registered company and there is 8% VAT added to all bookings and quotes 

Once your given a price by our company it’s the final price, unless there are additional areas which has not been mentioned in the booking confirmation.

We have prices with carpets and without carpets cleaning, you have the option to choose professional carpet cleaning or just hoovering. The professional carpet cleaning includes deep clean of the carpets using a professional carpet cleaner.

If you or the check-out report comes back that you’re not happy with the service and there are areas need further cleaning, we will come back to the property free of charge as long as its within 72 hours after the cleaning was done.

There are several ways to book our service, A: You can fill in the online form to request a quote. B: You can book it online and pay with your card. C: You can call us on the number on the website to book. D: You can chat to us on the website where a representative can be able to assist you with quotes and booking.

Method of payments are cash or card payment, you can make the cash payment to the cleaners on the cleaning day, or you can call us to pay over the phone as well as bank transfer to our bank account.

You will always get a receipt upon the job completion, once the job is completed and payment is made you will get an automated email with the receipt attached.

In case of a damage to anything in the property caused by our cleaners, we are insured to cover the damage.

You don’t need to be present during the cleaning process, we just need access to the property and someone to come back and check the property before we leave. However, if you prefer to stay in the property while we clean it then your more than welcome to do that.