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End of tenancy cleaning services

Win your tenancy deposit back by hiring our professional tenancy cleaning service

We have got a decade of experience in providing End Of Tenancy Cleaning. We are a licensed cleaning company which is registered in England and Wales. Since we provide our cleaning service 7 days a week so we can be at your service at any time of the day you want. Our professional End Of Tenancy Cleaning is carried out by our skilled expert cleaners. All our cleaners had been rigorously trained and are equipped with the latest cleaning machines and materials available in the market. The professional End Of Tenancy Cleaning is highly demanded by letting agents, tenants and landlords as it is a guaranteed service. We understand the criteria and quality that estate agents and tenants require from a professional End Of Tenancy Clean. For a 2 bedroom flat, we usually use 2-3 cleaners in the property for cleaning. We carry out our cleaning based on the set specification. When you have any particular requirement, we are able to incorporate this into the clean

What Is Included In Our End Of Tenancy Clean?

Step one is to take care of dust and dirt. The best way to tackle this is to wipe rooms from top to bottom. Remove cobwebs from ceilings and corners Dust reachable surfaces – wardrobes, shelving and cupboards Wipe accumulated dust and dirt from top of doors Wipe accumulated dust from top of picture frames Wipe and polish mirrors, pictures and other wall hangings Wipe off dust from skirting boards and decorations Dust off all light fittings and lampshades Clean and polish metal ornaments Wipe and polish switches Carefully clean power sockets and extension cords Mop hard floors and laminate
Bathrooms Dirt and mildew are most visible and least tolerable in bathrooms. Toilets, showers, tiles and baths should be cleaned and polished as well as possible. Clean basins, taps and fittings Remove hard water stains Remove limescale if present Scrub and rinse soap dispensers Wipe and polish radiators and towel rails Scrub and rinse toilet and bidet Clean plumbing behind toilet if reachable Wipe marks and stains from shower screens Scrub and rinse bath marks and signs of mildew Make sure to clean drains Wipe and polish mirrors and glass surfaces Descale, rinse and wipe showerheads, taps and metal surfaces Scrub and rinse accumulated dirt from the toothbrush area Clean extractor fans Wipe reachable bathroom tiles
Cleaning the kitchen is a quarter of the job. Your kitchen is most likely to be the most used room, not to mention the most heavily exposed to various germs and dirt. Wash and polish all worktops, countertops and the sink area Clean inside cupboards, drawers and shelving Wash and polish sinks and shine taps Remove accumulated limescale De-grease and polish wall tiles Remove mould growth between grout Clean and de-grease ovens internally and externally Clean grime from extractors and hobs Scrub gas rings and gas control knobs Clean microwaves inside and out Clean out the fridge/freezer Clean the washing machine inside and out Clean the dishwasher inside and out Clean exterior of all appliances Clean outside of cupboards and drawers Clean inside of windows and wipe down sills, ledges and frames Wipe dirt from woodwork (doors, handles, doorframes, furnishings and skirting boards) Wipe down radiators if applicable and accessible Remove dust from plugs and light switches Vacuum, mop and polish floors
Remove cobwebs Clean and polish mirrors and picture frames Clean and polish windows internally, sills, ledges Wipe down doors and clean on top of doors Clean skirting boards and wood works of dust Clean light switches & fittings, lamp shades, plugs, sockets, Clean inside, behind and on top of cupboards. Clean behind and under furniture Dust and polish all surfaces Vacuum and mop hard floors
Landlords or their letting agents will pick up dirty furnishings upon their inspections. You must carefully wipe, vacuum and clean all furnishings. Wipe and polish tables, countertops and other worktop surfaces Make sure you remove all fingerprints and marks Look our for oil stains Move all furnishings to vacuum underneath Wipe and polish all wooden units
Carpets always come under scrutiny from landlords/letting agents. Carpet cleaning is one of the hardest jobs to tackle, but the best way to do it is to hire a carpet cleaning machine. Thoroughly vacuum all carpet edges Move furniture and vacuum underneath Steam clean, if possible Try hand-washing stains if a carpet cleaning machine is not available
Everything within your rental property should be subject to a thorough clean before you move out. Cleaning the inside of the windows is no exception. Remove any marks, fingerprints and oily stains Wipe down to prevent streaks when drying Dust off and clean windowsills Wipe down frames Dust off blinds, curtains and shades
It’s quite common to forget to clear a drawer or cupboard that you don’t use often. Always inspect each drawer, cupboard and shelf. Clear drawers inside and out Remove any unnecessary items or leftover goods Wipe down the inside and out Wipe around handles
You will need to check your tenancy agreement regarding your responsibilities on cleaning appliances. The dishwasher Clean the dishwasher of food and soap deposits Remove all dirt, mildew and food deposits Inspect and clean filters Wipe the rubber seal Move it and clean underneath and behind Wipe the soap dispenser drawer and remove marks and stains Wipe down handles The washing machine Clean the drum from leftovers and stains Inspect and clean filters Inspect the rubber seal Move it and clean underneath and behind Wipe the soap dispenser drawer and remove marks and stains Clean handles The tumble dryer Clean inside and out Inspect the rubber seal Clean the soap dispenser drawer Inspect and clean the filter Ovens and microwaves Clean and de-grease oven, extractor fan, hob and grill Clean and de-grease the microwave Scrub off food deposits and grime Clean grill pan and oven racks Clean the inner of both the oven and microwave Inspect and wipe the rubber seals Inspect and wipe all buttons Clean exterior and remove stains and marks The toaster Clean, wipe and polish the exterior Remove any food deposits and bread crumb leftovers Clean within as much as possible De-grease handles Remove grime

 

There are many smaller tasks that you’ll also have to remember in order to get your full deposit back. Remember to: Clean and dry all kitchen tiles Get rid of leftover rubbish Rinse out rubbish bins De-grease fans and extractors Tenants, make sure to tick off everything on this cleaning checklist (but check your tenancy agreement first!) to have the greatest chance of getting your full deposit back when you move out.

What Makes Our End Of Tenancy Clean Different?

End of tenancy cleaning is considered as one of our most recommended types of cleaning and offers landlords and tenants with a perfect way of cleaning the property. It benefits both tenants and landlords in different ways. Tenants are obliged to return the property in its perfect condition to get a full return on their deposit. Landlords will need their property in an ideal state of cleanliness to increase their chances of renting the property once again in the future.

The cleaning staff at Hello Cleaners are given proper expert cleaning training and are provided with the latest cleaning equipment and eco-friendly cleaning materials.

We only use eco-friendly chemicals that are taken into consideration by many as one of the best in the market that are good in stain removals and are harmless. Our new cleaning equipment includes our hot water extraction and steam cleaners have a proven track record in cleaning the dirt, grime and stains from most fabrics and materials. Our machines are so efficient that your carpets and rugs will be dry, clean and fresh within 3 hours from completion.

Why Choose Hello Cleaners For Your End Of Tenancy Clean?

  • We are one of the reliable, experienced and trustworthy companies that only provide quality cleaning service.
  • Having one decade of experience can ensure customers with a better experience.
  • Possess a staff of experienced and fully trained cleaning team.
  • Utilise latest cleaning equipment and eco-friendly cleaning chemicals.
  • Fully insured
  • Provide a comprehensive range of cleaning services
  • Experienced customer support team to answer any questions concerning cleaning

Some of your questions might have been answered here.

When you move out from a rented property your required to have the property professionally cleaned by professional cleaners, this will enable you to get your deposit back from the deposit protection scheme.

Yes, you do need perform a professional cleaning throughout the property you have rented out, whether you’re going to rent out the property or you’re a tenant then you do need to have the house professionally cleaned. 

We can guarantee is its regarding the cleaning service, so if the landlord or estate agent is not happy with the cleaning service we can go back to do further cleaning with no extra cost, but we cannot guarantee deposit back if you have damaged something or if its unrelated to the cleaning. 

With a standard end of tenancy cleaning price or service only windows from inside are cleaned, so if you need windows to be cleaned from the outside as well then you need to request this an additional service, so yes, we do clean outside windows as well


With a standard end of tenancy cleaning where kitchen is included, oven cleaning is also provided, so yes, we do perform a deep clean in the oven.


We don’t require a deposit to book our cleaning service, however you can put a deposit towards the booking if you like, or you can book the service in advance with full payment paid.


If you cancel the booking giving us 24-hour notice, then there is no cancellation fee. However, if you cancel the job within 24 hours then there is 30% cancellation fee.

It really depends on the size of the property and the condition of the property, based on our average time taken per job last year is 4.8 hours, however some property can take the whole day if it’s a hug property, but one thing we can be a sure of is that no properties will take more than a day.


We are quite flexible when it comes to booking and short notice, giving us enough notice is always good, however we can still do short notice and same day cleaning and we do prefer few days’ notice.


All our cleaners can speak English, we do have cleaners whom are not English native speakers and there could be some lack of understanding sometimes.


Now no VAT is added to the quotes we provide, so you don’t pay VAT when booking with us, if this changed, we will update it here.


Once your given a price by our company it’s the final price, unless there are additional areas which has not been mentioned in the booking confirmation.


We have prices with carpets and without carpets cleaning, you have the option to choose professional carpet cleaning or just hoovering. The professional carpet cleaning includes deep clean of the carpets using a professional carpet cleaner.


If you or the check-out report comes back that you’re not happy with the service and there are areas need further cleaning, we will come back to the property free of charge as long as its within 72 hours after the cleaning was done.


There are several ways to book our service, A: You can fill in the online form to request a quote. B: You can book it online and pay with your card. C: You can call us on the number on the website to book. D: You can chat to us on the website where a representative can be able to assist you with quotes and booking.


Method of payments are cash or card payment, you can make the cash payment to the cleaners on the cleaning day, or you can call us to pay over the phone as well as bank transfer to our bank account.


You will always get a receipt upon the job completion, once the job is completed and payment is made you will get an automated email with the receipt attached.


In case of a damage to anything in the property caused by our cleaners, we are insured to cover the damage.


You don’t need to be present during the cleaning process, we just need access to the property and someone to come back and check the property before we leave. However, if you prefer to stay in the property while we clean it then your more than welcome to do that.


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