🦠 Service Updates During Coronavirus (COVID-19) Outbreak

Updated: Today

📌 Latest Service Update

We are open for business and our services continue to operate with adjustments in place to protect the health and safety of our cleaners, movers, and clients.

Although there are currently no national restrictions in place, we maintain the same safety and hygiene standards introduced during the outbreak. These remain part of our ongoing quality policy to ensure peace of mind for all involved.

🌍 Regional Awareness

We continue to monitor regional guidance across the UK and remain prepared to adapt our services if any official restrictions return. The following reference is kept for transparency and clarity on our original safety approach:

England – National Lockdown (Historic Reference)

Government guidelines allowed domestic cleaners to continue working in clients’ homes provided social distancing and hygiene measures were followed.

“Where it is necessary for you to work in other people’s homes – for example, for nannies, cleaners or tradespeople – you can do so. Otherwise, avoid meeting for work in a private home or garden, where COVID-19 Secure measures may not be in place.”

Click here to view official gov.uk source

Scotland, Wales, Northern Ireland

We also followed regional rules where services continued safely under government direction. These references are now maintained for historical transparency only.

📅 Bookings & Quotes

You can book your services here or request a quote.

🤒 Symptoms Awareness

The most common symptoms of coronavirus (COVID-19) remain:

• A new, continuous cough
• A high temperature
• A loss of or change in your sense of taste or smell

If you experience any of these symptoms, stay at home and arrange a test. Further government guidance is available here.

✅ What Hello Services Is Doing

We continue to prioritise the well-being of clients and service teams. Even post-restrictions, we retain enhanced protocols that proved effective during the pandemic:

• Regular check-ins with our teams to promote health awareness
• Immediate notification if clients or workers show symptoms
• Use of clients’ materials to avoid cross-contamination
• Same staff assigned to repeat visits whenever possible

We thank all our customers for their continued support and cooperation. Clean, safe homes remain our mission — in all conditions.